Some people may have this problem correctly. Now I will tell you how to do that and some attention you need to pay.
When you install the LED panel light, do not clash the surface of the product with anything solid or fall into the ground. That kind of action would cause damage to the product. That is very important.
The body of the led light must be fasten enough and the naked part of power wire shall be protected by insulating materials to avoid accidents from happening.
Below Two methods:
1.Recessed type LED Panel Light Installation:
Gently raise the panel above the proposed installation position in the square ceiling grid.
Gently rest the panel to the retainer edges of the ceiling grid. Proceed and connect the driver, access this through the nearest square ceiling grid opening. For gypsum or non grid suspended ceilings, please connect the driver from above the ceiling level through the people hole into the ceiling.
2.Suspended type LED Panel Light Installation:
Please affix the suspension accessories at the positions shown above. That is on both the ceiling and the panel. Plug the suspension cables into the accessories affixed on the panel. Gently lift the panel by the suspension cables with the help of an extra pair of hands.
With the suspension cables close the affixed suspension clips, plug the suspension cables into the corresponding clip until you pull on the suspension cable and it is secured into the clip. The suspension clips are auto cable lock active.